Counselling in Melbourne | Communications training

Improving Social Skills in the Workplace

Revitalise the People in your Business Today! Re-energise your Business Now!

The Secret Weapon of Success - successful people are those who can communicate with empathy, compassion and awareness

Workplace Programs

The Social Skills program will improve intrapersonal and interpersonal skills with a high emphasis on improving attitude and how to deal with conflict. Our psycho-educational materials include Cognitive Behavioural therapy and Positive psychology with a fundamental approach to relationship satisfaction. Your staff will understand how to make better choices so they can improve their interpersonal skills, attitude and ability to work with others more effectively.

Your staff will be interviewed during the pre-program assessment phase to determine their individual needs. They will then receive individual sessions where counselling and coaching will be conducted to develop deeper psychological change in a confidential and supportive environment. Group sesssions will follow if necessary.

In addition, the program will be designed to enhance your business objectives, operational requirements and budget.

The program is also designed to enhance your staff's:

Leadership Skills
Compassion
Empathy
Communication Skills
Confidence
Social Skills
Assertive Skills
Behaviour
Ability to work in teams

Our Client-focused Approach

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One-day Workshops are available upon request for your workplace

Conflict Management that Works
Remain balanced and understanding when in conflict while maintaining your assertive skills. Improve your interpersonal and intrapersonal skills to become an effective communicator.
Topics include:
How to manage difficult situations
How to manage flexibility when making decisions
How to remain assertive not aggressive
How to get that win-win solution
Problem solving with the right attitude
What are the barriers?
Outcomes include:
Increase your sense of awareness to manage conflict appropriately
Learn how to successfully handle complaints
Remain calm in a conflicting situation
Communicate with the right attitude to solve problems

5 Star Customer Care
It's all about the attitude!
Don't let your clients/customers go to your competitors. Impress them with your calm, confident and understanding personality. Learn to manage difficult people and stress. Improve the way you relate to others, as it will determine how well you assist them to meet their needs so they will keep coming back!
Session includes:
Communicate with the right attitude
Challenge your unnecessary thoughts
Manage conflict with the right attitude
Stay in control in difficult situations
Gain personal power through awareness & motivation

Benefits of Service

If your internal communication system is not working holistically and the people in your business are not motivated and feel positive about the brand then they'll express their feelings to people who know and trust them.

People will believe the gossip, before they believe the media. Our commitment to you is to get your people working productively, feel valued and in high spirits so they will walk out your doors singing your praises.

Once your people work cohesively and enthusiastically and feel valued they will generate a positive atmosphere that will create a boom in your business. We all know that positive energy creates positive results.

Reduce the risk of reputation downfall

Create greater employee satisfaction

Create greater workplace productivity

Enjoy greater organisational success

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Our Members Only Forum will allow you to have ongoing support. Our aim is to create a community where there is support and a feeling of inclusiveness. Members of the community may answer your question. On the other hand we will be monitoring the Forum to offer assistance whenever needed.

Our aim is ensure that your business maintains the results we achieve even after we walk out your doors